Question 1

Is tuition online or face to face?

Accepted Answer

In most cases, you have the option of either online tuition or face to face tuition. This can be in small groups online or one-to-one bespoke tuition. The only occasion where face to face tuition would not be available is if the tutor teaching the subject you have chosen does not live within travelling distance of your home.
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It really is a case of thinking about which method of tuition would best suit your child or yourself (if you are the student).
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Some students choose to use a combination of both.  Some prefer to have their tutor with them in the room in their house. It really is about personal preference.  We want to create the best learning environment for our students.

Question 2

Do your tutors have Enhanced DBS certificates?

Accepted Answer

Absolutely, yes! Our top priority is to safeguard our students. All of our tutors have an Enhanced DBS certificate, which means they are cleared to work with children and do not have any criminal convictions. This ensures a safe and secure learning environment for all our students.

Question 3

What are the payment methods for tuition?

Accepted Answer

You can pay for tuition by credit or debit card online via your tuition account, which will be set up for you.

Question 4

What are the tuition costs?

Accepted Answer

As of 1st September 2024, our tuition rates for new students are as follows: Secondary tuition (KS3) £35 - £45 per hour, Exam preparation tuition (GCSE/Functional Skills) £35 - £45 per hour, A Level tuition £40 - £48 per hour. Tuition rates vary as our self-employed tutors set their own rates. We charge a 20% fee in addition, and all rates stated are inclusive of our fee.

Question 5

Are there any additional costs?

Accepted Answer

From time to time, your tutor may charge you for travel expenses if they are travelling outside of their local area.  You will be notified of this Ad-hoc charge before tuition begins.  It is charged to cover commodities such as petrol or paying for parking etc.  If you have any concerns, please do get in touch.

Question 6

What is included in the tuition fee?

Accepted Answer

The tuition fee covers your lesson with the tutor, marking of work and assessments, and any resources the tutor may use to deliver the lesson effectively. It does not include ad-hoc charges such as parking costs or additional mileage for long journeys made by the tutor to your home. Any additional charges will be communicated to you in advance.

Question 7

When is tuition payment due?

Accepted Answer

Tuition is paid for weekly. Once your tutor has logged a lesson as complete, an invoice is raised, and your saved payment card is charged. This ensures a smooth and hassle-free payment process.

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